Version History
Here you can find the changelog of JivoChat since it was posted on our website on 2016-12-22.
The latest version is 4.22.0 and it was updated on soft112.com on 01 April, 2024.
See below the changes in each version:
version 4.21.0
posted on 2024-02-06
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
version 4.17.0
posted on 2023-09-11
• New feature - Voice Messages in chats!
To enable the feature, please request it from our technical support in the "Contact Us" chat
• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
version 4.10.1
posted on 2022-05-16
Call clients with a video to show your product via your mobile phone camera to help faster right in JivoChat! Your clients don’t have to install additional programs - communication takes place directly through the browser. Details by the link below: https://www.jivochat.com/video_calls
Have any questions? Want to share an idea? Feel free to chat with us via the “Contact us” option in the left menu of the Jivo mobile app.
version 4.8.1
posted on 2021-12-14
Leaving comments for colleagues about client discussions is a great way to summarize specific client cases. The visitor won't be able to see your notes, so you can leave convenient messages for your colleagues in any way that you prefer.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
version 4.8.0
posted on 2021-11-30
Connect your Instagram business account from the desktop app and chat with your customers on mobile when they contact you via direct messages, post stories with your account mentions or reply to your stories.
Only verified Instagram Business accounts are eligible to be connected. To connect, you must use the application on the PC.
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
version 4.7.0
posted on 2021-10-26
. Minor bugfixes and improvements
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option in the left menu of the Jivo mobile app.
version 4.5.1
posted on 2021-08-31
Jivo is getting more mobile-friendly! Now you can edit and create new tasks directly from your phone. And the urgent task is pinned at the top of the screen so you won't forget about it.
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
version 4.5.0
posted on 2021-07-09
Hooray! You can track and finish your tasks right now in the JivoChat mobile application. Be sure you will never miss an important task with push notifications.
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
version 4.4.0
posted on 2021-06-08
Customers' requests are now in one place: incoming requests from customers, existing dialogues, and archives have now been merged into the “Contact Center” section.
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
version 4.3.0
posted on 2021-04-28
. Improvements and bug fixes
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
version 4.1.4
posted on 2020-11-05
We fixed some bugs, including an issue when some users could not accept the dialog. Now the response field appears for every agent.
Feel free to chat with us via the "Contact us" option on the left menu of the Jivo mobile app.
version 4.1.3
posted on 2020-09-22
. Minor improvements
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option on the left menu of the Jivo mobile app.
version 4.0.5
posted on 2020-04-16
. Minor improvements and bug fixes
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option on the left menu of the Jivo mobile app.
version 4.0.3
posted on 2020-01-24
. One thing we hope you enjoy: you can now sign up and sign in to Jivo with your Google account
. Android 4 is no longer supported, sorry folks
. Minor improvements and bug fixes
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option on the left menu of the Jivo mobile app.
version 4.0.0
posted on 2019-12-20
. One thing we hope you enjoy: you can now sign up and sign in to Jivo with your Google account. (No need to remember another password!)
. Android 4 is no longer supported, sorry folks
. Minor improvements and bug fixes
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option on the left menu of the Jivo mobile app.
version 3.9.1
posted on 2019-11-27
3.9.1
. Fixes and improvements
3.9
. Business hours: Set up your agents' work schedules to fit your hours of operation and never miss a chat again!
Have any questions? Want to share an idea? Feel free to chat with us via the "Contact us" option on the left menu of the Jivo app.
version 3.8.0
posted on 2019-11-26
We're getting everything ready for a major update - the ability to setup the agent’s work schedule! Coming soon!
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
version 3.7.1
posted on 2019-11-06
3.7.1
. Fixes and improvements
3.7.0
. New "Contact us" section in the main menu - easily report an issue or suggest improvements
. Chat with tech support directly from the app - get help faster
. Reduced app size for faster download - take 2x less storage room
. See the "Zz" indicator for offline chats in your inbox
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
version 3.7.0
posted on 2019-09-17
. New "Contact us" section in the main menu - easily report an issue or suggest improvements
. Chat with tech support directly from the app - get help faster
. Reduced app size for faster download - take 2x less storage room
. See the "Zz" indicator for offline chats in your inbox
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.
version 3.6.0
posted on 2019-09-13
. Reminders with push notifications. Check and complete reminders from the mobile app
. Exchange files and photos in the Team chat with other agents
. Send messages to other colleagues at any time - even if they are offline
. Need to quickly jot something down? Send a message, document or image to a chat with yourself
. Dark Mode - for those who want to be on the dark side
P.S. Got a bug? Have a question? Want to share an idea? Use the "Leave feedback" option on the left side menu of our app.
version N/A
posted on 2017-05-14
New features:
* The operator can go "away" mode now
* You can send messages for clients who left page of the site
* country flags added in the client information
* new design of Accept and Reject Buttons
* links in messages
Fixed bugs
Has a new version of the connection protocol
Connecting stability changes
connection window excluded